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The Teacher     39



     medical scheme was the ease
     of access. Any teacher or their
     dependents  could  seek  services
     from any facility anywhere in the
     country so long it was on the panel.
     Given the geographical spread of
     teachers in all parts of the country,
     this was a big boom for the teaching
     fraternity.

     In fact, it reached a point where
     teaching  in  a  Public  school  was
     the much sought for job ; this was       A teacher affects eternity; he can never tell
     largely because teachers enjoyed
     lavish  healthcare  benefits  that       where his influence stops.
     appeared more valuable than any
     other reward a Public servant could
     get from the Government.

     As we reflect on the performance of      Henry Brookes Adam
     Aon-Minet since October 2015 when







                                           the Scheme was launched, we call  Specifically, teachers’ complaints
                                           on the TSC to audit the scheme’s  centre  at  very  low  capitation  on
                                           impact on teachers’ health access.  Outpatient services, with some
                                           Quality, accessible and affordable  capped at as low as Shs 900, inclusive
                                           healthcare is a right to every Kenyan  of doctor’s consultations, tests and
                                           – but this is not the case with most  drugs. There are restrictions on the
                                           teachers today.                       hospitals teachers are allowed to
                                                                                 visit for treatment, some of which
                                           Teachers have taken an issue with  are ill-equipped and lack adequately
                                           healthcare providers, saying the  trained personnel.
                                           Scheme is killing their moral as some
                                           of the contracted hospitals, health  There  are  delays  in  approvals  of
                                           centres  and  clinics  have  literally  payments, which sometimes take
                                           turned away teachers insured by  up to one month, hence putting the
                                           Aon-Minet.                            life of a teacher at risk. Significantly
                                                                                 too is the fact that presently many
                                           It is even baffling when the insurance  teachers  are  facing  challenges
                                           administrator contracts hospitals  lodging claims with Aon-Minet.
                                           and other medical facilities that  There  is  limited  access  to  health
                                           clearly lack the threshold to offer  facilities due to rigid operating
                                           medical services because of  lack  hours. Worse still, there are limited
                                           of qualified personnel, drugs and  dental services, where only tooth
                                           medical equipment.                    extraction is cared for by Aon-Minet.
                                                                                 On dental services, the Scheme
                                           Teachers are not comfortable with  administrator  doesn’t  cater  for
                                           some of the health facilities such as  crucial services such as cleaning,
                                           BLISS which operate intermittently  refilling, root canalling and tooth
                                           between 8 am and 5pm – offering  replacement. It is prudent that this
                                           substandard services such as poor  issue is relooked to allow teachers
                                           tests and diagnosis. These facilities  to enjoy full healthcare benefits and
                                           besides offering poor services, do  ensure their well being is catered
                                           not provide round-the-clock medical  for.
                                           services, thus teachers who fall
                                           ill at night fail to receive medical  Dorothy Muthoni is the National
                                           attention.                            Chair, KEWOTA

                                                                 EdSource Quarterly | Oct-Dec l 2021
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